4)  Will I receive the same access in this resort as you the owner ?
-  No,  You don't receive owner benefits which differ by contract and the type of owner.  You will receive
    the highest level of Guest VIP that the resort offers.  The resort has very few areas that were created
    just for owners, not so long ago a VIP Guest and Owner had the same access in the resort. The
    resort has created areas that are exclusive for owners only and no member should grant any
    guests access to these restricted owner areas.  There are members who will promise you a "GOLD"
    band, but understand that the resort frowns upon any guest receiving a "GOLD" band without the
    owner present.  Please remember that there is no higher Guest VIP than the Guest VIP that we
    deliver as a standard with ALL our accommodation sales. You have the most benefits given as a
    guest of a Platinum Supreme Shareholder.  You will receive the "BLUE" VIP Owner Guest Band.

5)  What airports should I fly into / How long is the ride to the resort ?
- You will only want to fly into Puerto Plata (POP)  Puerto Plata is about 1/2 Hour from the resort,

5a) I saw before where you offered pick-up from Santiago (STI)  is that still available ?
- The resort no longer offers pick-up from Santiago so you would need to make transportation
   arrangements using http://www.dominicanairporttransfers.com .  The charge should be $115-$120
   each way and  the ride is about 1 and 1/2 hours from the resort.  You can also take a taxi from the
   airport.

6)  I am flying into Santo Domingo (SDQ) how will I get to the resort and how long is the ride ?
-  Santo Domingo is about 3 1/2+ hours from the resort via taxi service.  We have never flown into            
    the Santo Domingo airport, but we have had guests who did and used the following service             
    to get to the resort  http://www.dominicanairporttransfers.com

7)  What is the price for the sit down restaurants ?
-  There is no additional fee for the sit down restaurants (VIP Gourmet, Etc...)  These are included       
    with your All-Inclusive.  Guests don't currently have access to the new Azul restaurant.

7a)  How many times can we eat at the restaurants ?  Do you have any restrictions ?
-  That answer is a bit complicated.  We don't have any restrictions with our membership, however the
    resort will limit the # of times that you can eat at any restaurant so that all members / guests have the
    opportunity to make a reservation at their favorite restaurant.  We have guests that try and eat at the
    VIP gourmet and other restaurants more than 1 time per visit and although many can based upon
    availability and/or time of year we don't ever guarantee that you will be able to eat at any one
    restaurant more than once.

8)  Are there any other Fees ?
-  There are no hidden fees with the resort, however you will pay an entrance fee upon arrival into      
    the Dominican Republic.  This is an entrance fee for visitors and runs  $10.00

9)  Can I get a Villa on the beach
-  We can request a Villa on the beach for you.  We are Platinum Supreme owner and as such Platinum   
   member requests take priority.  We can not guarantee you a Villa on the beach as the resort will          
   not guarantee one to us.  The beach front villas are in short supply.

10)  How long does the reservation process take ?
-  We usually have a confirmation number for your stay within 4 days.  We will forward this information to  
    you along with an airport transportation pick-up request document.

11)   Will I get a golf cart for travel throughout the resort ?
-  We can GUARANTEE you a golf cart for the duration of  your stay.  There is a small fee associated        
   with this plan. Fees are $10.00 per day or $50.00 week, any days over 7 are @ $7.00 per day.            
   **GUARANTEE** - Should you not receive a golf cart you will receive a complete refund and $25.00  
    bonus refund.   Golf carts are currently for Villas Only.

12)  If I book the Villa and I only have 2 people traveling will I have to share my Villa ?
-  NO the Villa is yours and yours only, only you and your traveling guests will be in the Villa.

13)  Is the $1195.00 per week fee per person ?
-  NO that fee is per Villa.  Your price is the same if you have 1 or 6 people staying in the Villa.               
   The only thing you pay is the current all-inclusive fee for the # of people in your party per day.

14)  How do I arrange for airport pick-up upon my arrival into the resort ?
-  You don't,  airport pick-up is a service that is provided for you when you book your dream                   
   vacation conditional that you fly into Puerto Plata.

15)  What are the fees for airport transportation ?
-  Airport pick-up from Santiago is about $175.00 per van (6 persons + Luggage) - You must arrange
    for your own transportation if flying into Santiago.
-  Airport pick-up from Puerto Plata is FREE
-  Optional Helicopter service from Puerto Plata is offered at a fee $$$

16) I have read where some owners are including the limousine and the helicopter will I have that ?
-  There is no owner who can include the limousine or the helicopter for transportation at no charge.
    The resort currently does not allow guest rental for the limousine and  the helicopter is about $300.00
    to $500.00 each way. The helicopter holds a maximum of 3 people.

17)  Is there Internet service available in the Villa / Resort
-  Some Villas have Internet access however most don't.  Internet access is available in the VIP          
   reservation area free and free high speed wireless is available to you in VIP World.

18)  How close is the Beach from the resort ?
-  The entire resort is located on Cofresi beach as such you will be within walking distance to the
    beach from any villa.

19)  Is there any refund policy ?
-  There is no refund for no-shows or early departures, however if you can not make your dates          
    and you notify us 60 days in advance we will do our best to reschedule your trip for you, we                
    do charge $100.00 for trip date changes.  If we can not provide you with the dates you request
    (non holiday) then I will issue you a refund of 50% of your total trip.   We also offer trip protection as
    an option.

20)  Can I get a 4, 5 or 6 bedroom villa Guaranteed ?
-   Yes as a Platinum Supreme Shareholder owner we can guarantee 4, 5 & 6 bedroom villas.         
     we re-negotiated our ownership  with the resort and we are currently one of the very few owners    
     who can make this  guarantee.  You may call the resort to verify  any of our information. Should
     your size villa booked not be available for any reason the resort will provide you with qty (2)
     3 Bedroom villas.

21)  Are there any laundry facilities within the Villa ?
-  No there are not any located within your villa, however the resort does offer laundry service and     
   there are laundry facilities located within the resort.

22)  Does the Villa have a Safe for my valuables ?
-  Yes each villa has a safe that you can rent from the VIP Check-In desk.  Cost is $20.00 per week.

23)  I have a small pet that I usually travel with, are pets welcome ?
-  Sorry there are no animals allowed, except for those assisting people with special needs.

24)  Can I have alcoholic beverages other than beer delivered to my villa ?
-  YES, That is now a benefit that you have.  All Reservations from November 15th, 2009 forward will
    have a special menu to order from and alcohol will be delivered to your villa at NO ADDITIONAL CHARGE.
    The limit on the amount of alcohol delivered to your villa is one bottle per PERSON per stay.

25)  Does the resort offer child care ?
- Yes the resort does offer child care and this can be arranged at any time while at the resort.

26)  Do I need to bring any type of Power Adapter to the resort when I travel there ?
-  The resort uses the same power receptacles found in the U.S.

27)  Do I need to exchange any U.S. Dollars for Dominican Pesos ?
-  No, The resort as well as all vendors that we have found take American Currency.

28)  Does the resort accept Credit Cards (Visa, MasterCard, Amex) for Payments for all-inclusive ?
- Yes, The resort accepts all major credit cards for all-inclusive as well as other activities.

29)  Does the resort supply Hair Dryers and Irons for all rental accommodations ?
- Yes, Every room type does have a Hair Dryer and Iron.

30)  What is the cost to visit Ocean World Park  (Located right next door) ?
- All my guests in all units will receive FREE Ocean World Tickets valued at $55.00 Each.  Your ticket
   is good for 1 visit to Ocean World on any day you choose.  Just Visit VIP Customer Service for your
   FREE Ticket.  You may be given other options available to you for free or at a greatly discounted rate.

31) What is the All-Inclusive Rate and What is Included ?
- The All-Inclusive fee varies depending on where you stay, in Villas the current rate is $75.00pp/pd for
   adults with children 3-12 @ $37.50 and under 3 is free,  but your rate is only $65.00pp/pd with children
   3-12 @ $32.50pp/pd and under 3 free.  This is an exclusive rate from  www.yourvacationdreams.us
   The Presidential Suites current rate is $65.00pp/pd for adults with children  3-12 @ $32.50pp/pd and
   under 3 is  free.   In all other accommodations at Lifestyle Holiday Resort except for the Junior Suites
   the All-Inclusive fee is $55.00pp/pd with children 3-12 @ $27.50pp/pd and under 3 is free, in the Junior
   suites the All-Inclusive fee is $50.00pp/pd with children 3-12 @ $25.00pp/pd and under 3 is free. This fee
   covers all Restaurants available to guests, VIP World, VIP Beach, VIP Sports Cafe, Premium Alcohol
   FREE from the VIP Areas,    Alcohol FREE from other non VIP areas (Except for the Disco Lounge) &
   Cigars FREE from the VIP Areas.

32)  My contract has a different All-Inclusive Rate then what you are currently advertising, do I pay
        the new rate or my contract rate ?
- You will always pay your contract rate, as an example lets say you booked a stay in November 2011
  and were visiting the resort in December 2012 and when you booked the all-inclusive rate was
  $57.50pp/pd and the resort raised the rate sometime in 2012 to $67.50pp/pd you still would pay the
  $57.50pp/pd since you were booked under the old rate.  We suggest that you always be aware of
  what your contract rate is (last line of your contract) and always make sure that you pay that rate
  upon check-in.

33) I have read from other owners that a BBQ is included if I stay in a villa, what is that and is it true?
-  Owners often advertise something that you will not receive to make the quick sale.  The BBQ is
   available to renters of villas at a premium price of about $130.00 per person.  The BBQ is prepared
   at your villa and it is a home cooked meal with deserts included.  It is very good but There is NO
   OWNER who can offer you this service at no charge.  Call the resort @ (809) 970-7777 to verify.

34) I have read where there are new restaurants Azul and Jazz, do I have access to them ?
-  Jazz is included with your stay if you have rented a Presidential Suite only.  Azul is currently
   available for owners only and is not included with any package.  There is no owner who
   can offer you Azul with their rental.  The resort deals with unhappy guests all too often because of
   owners misinforming their guests.  Call the resort to verify @ (809) 970-7777 to be informed.

35)  Are there any areas that are currently not included with the VIP access for guests ?
-  Currently guests DO NOT have access to the following areas as these areas are for owners only.
  * Serenity Beach  and Harmony Beach (You do have access to VIP Beach and VIP World)
  * Azul Restaurant (You have access to VIP Gourmet)
  * Jazz Restaurant (Unless you have rented a Presidential Suite)
  * Anja's Lounge (You have access to VIP Sports Bar / Lounge)

36)  I have read when I stay in a villa I can have breakfast cooked daily at the villa, is this true ?
-  Yes,  you will automatically have breakfast cooked at the villa for you daily and at NO CHARGE for this
    service.  The breakfast includes eggs, fruit, juices, meats, cheese and breads.

37) What is the Check-In and Check-Out time for the Villas and Suites ?
-  The Check-In time is 3:00pm and the Check-Out Time is 11:30am.  Remember that your unit may not
    always be available at the above check-in time, so sit back-relax and have a drink while the resort
    prepares your room for you.

38)  Do you have any restrictions on check-in or check-out days and / or length of stay ?
-   We have no restrictions on the check-in or check-out day.  We suggest that you find the lowest price
     on your airfare and then use those dates for your check-in / check-out dates.  We offer length of stays
     from 4 nights minimum to 1 year, so any length of time in-between is acceptable.  You stay will be
     pro-rated based upon the amount of time you choose.  We find that flights are generally cheaper if you
     travel mid week from Tuesday - Thursday.

39)  Does the resort offer a crib and/or a high chare for my child ?
-  Yes, the resort offers cribs and high chairs.  We will make a note on your reservation and you may also
    obtain either form VIP Guest Services.

40)  I would like to know a phone number where I can reach the resort ?
-  The main phone number to the resort is (809) 970-7777, there is also an alternate # on your contract.

41)  What is the climate at the resort ?
-  The annual average temp in the Dominican is 77 degrees.  The temp can range from 75-90 during the
    winter months and 80-95 during the summer months.

42)  WHAT'S THE CATCH / WHY IS IT SO CHEAP ?
-  There is no catch, no sales promotion, no time share presentation that you have to attend -               
    there is NO CATCH AT ALL !  We are owners and wish to extend to you a vacation to remember.        
    Why ? Because we know you will refer your friends and have an experience that most could not         
    have had otherwise.  Remember that you can always call any one of us and know that you                
    are speaking  directly to an owner.   
    Mark Austin  @ (860) 982-3437 or  David Charron @ (860) 982-3439.